Shipping Policy

1. Delivery Locations

We deliver to addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. Unfortunately, we do not currently ship internationally.

2. Delivery Time

• Delivery Time: 3–5 business days.
  

3. Processing Time

• Orders placed before 12:00 PM are processed the same day.
• Orders placed after noon or on weekends/bank holidays will be processed the next business day.

4. Delivery Tracking

• Once your order is dispatched, we will send you a confirmation email with tracking details (if applicable).
• You can track your order using the provided link.

5. Missed Deliveries

• If a delivery is missed, the courier will leave a card with instructions for re-delivery or collection.
• Please contact the courier directly to arrange re-delivery within their specified timeframe.

6. Lost or Damaged Items

• If your order is lost or arrives damaged, contact us at [Email Address] within 7 days of the delivery date.
• We will investigate the issue and offer a replacement or refund as appropriate.

7. Delivery Delays

• While we strive to meet delivery estimates, unforeseen circumstances (e.g., weather, strikes) may cause delays.
• In such cases, we will keep you updated on your order status.

8. Address Accuracy

• Please ensure your delivery address is complete and accurate at checkout.
• We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

9. Returns of Undelivered Packages

• If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange re-shipping. Additional shipping fees may apply.

10. Contact Us

For any shipping-related questions or issues, please contact us:

• Email: [hypermarketbg@gmail.com
• Phone: +447926348644